Five Unexpected Ways the Right Point-of-Sale System can Level Up Your Restaurant

Having the right point-of-sale system is vital for the success of your bar or restaurant. A good POS system doesn’t just make it easy to accept different payment types and quickly complete transactions, it benefits your business in ways you might not even expect (as explained in the rest of this article). Here are five ways your entire restaurant will level up with the right POS system.

1. Better Staff Morale

Faster sales transactions and automated inventory management are features of a modern credit card processing system that can help your restaurant run more efficiently. The more efficient your restaurant is, the better staff morale will be. Servers will be less stressed when they can enter orders quickly, or easily make changes. Your kitchen staff will be relieved to see orders coming in quickly and clearly. And your management staff will enjoy being able to set schedules and easily oversee restaurant operations. Leave it to technology to make it easier on your staff, so your team can focus on customer experience. 

2. Customer Satisfaction

All those features that make your staff happier can help make your customers happier, as well. A restaurant that is running at peak efficiency (thanks to a good POS system) will have fewer wrong orders, faster service, and other perks that all add up to more satisfied customers. More satisfied customers mean more business, both from word-of-mouth advertising and repeat clients. If it sounds far-fetched that the right POS system could actually help grow your business, you must be using the wrong POS!

3. Technology Upgrades

Upgrading your restaurant POS system might mean upgrading your restaurant technology. There might be an up-front cost associated with this, or there may not—many POS options cover hardware and installation costs, just ask Riverside. This new hardware should mean lower maintenance costs and more reliable performance, both of which should help your restaurant’s bottom line. There are also plenty of POS systems that are designed to run on iPads or other tablets, meaning you may not even need to invest in any special hardware to be up and running—and that future upgrades are as easy as picking up the latest tablet.

4. A Better Brand

As your new POS system outfits your restaurant with fancy new gadgets, more satisfied customers, and happier staff, it’s also elevating the overall positioning of your brand. While that may sound like pure marketing-speak, we promise that it actually matters. It means that you’re making your restaurant better, and people are going to take notice. That translates into all sorts of things—better reviews, more business, and the sort of reputation that helps you attract—and retain—the best talent in the industry.

5. Actual Free Time

If you run a restaurant, you probably aren’t very familiar with the concept of “free time,” but it doesn’t have to be that way. By automating mundane managerial tasks like inventory and scheduling, and making it easier to process payroll, and otherwise helping to shoulder the workload involved in running a restaurant, your POS system can help you rediscover what it means to relax.

Finding the right POS system is no easy task, as every bar or restaurant has its own unique needs. But the benefits of getting the perfect fit are well worth the effort of looking. As we’ve laid out in this article, the rewards go beyond the obvious. You’re not just getting a better way to swipe credit cards or to accept the latest tap-and-go payment gadgets. You’re getting a smart system that can help to build your brand, grow your business, and make you—and your staff—happier and more productive than ever before.

If you’re searching for a new POS system, remember—there’s no one-size-fits-all solution. It’s all about finding the right fit for your particular needs. But it’s not an easy search, and you’re sure to have plenty of questions as you go. Read more on the next big thing in credit card processing to get you ahead of the latest processing trends. 

Get in touch with us at Riverside Payments and we’ll be happy to help you find a POS system that’s right for you!