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The World's Best Merchant Service Provider

Privacy Policy

Here at Riverside Payments we appreciate everyone’s privacy. Our privacy policy is designed to keep your personal information safe and secure. This privacy policy applies to your use of Riverside Payments website at www.riversidepayments.com (the “Site”) and Riverside’s payment services. Riverside reserves the right, at its sole discretion, to modify, add or remove portions of this policy at any time and will notify you of such changes by posting the modified policy on the Site and indicating the date the policy was last updated. You waive the right to receive notification of changes by any other means. Your use of the Site indicates your consent to the collection and use of data including Personally Identifiable Information as described.

 

“Personally Identifiable Information” is information that can be used to identify you individually. Riverside collects Personally Identifiable Information in connection with its services, but only when you provide such information voluntarily. Under no circumstances will we sell your Personally Identifiable Information.

 

You may voluntarily provide Personally Identifiable Information by filling out a contact form on the Site or otherwise requesting to be contacted by Riverside. Riverside may use this information to contact you about Riverside’s services. Riverside may also use this information from time to time to send you information about products or services that will be beneficial to you and/or your business. At your request we will stop these communications.

 

You may also voluntarily provide Personally Identifiable Information when you engage Riverside to provide payment services for your business, or during the course of the engagement. This may include information requested by Riverside for the purpose of performing a credit check, initiating automated payments for Riverside’s services, or other purposes related to providing you with services. Riverside may share Personally Identifiable Information with third-party service providers to the extent needed to fulfill these purposes, or to provide products, services, or information that you request.

 

Riverside may disclose Personally Identifiable Information when we believe such disclosure is appropriate to comply with the law, enforce or apply this policy and other agreements, or protect the rights, property or safety of Riverside, its clients, or others.

 

Like most internet sites, Riverside uses “cookies” on the Site. A cookie is a small piece of information stored on your computer’s hard drive by your browser, which is standard technology in the internet world. When you access the Site, the cookie indicates to Riverside whether you have visited the Site before or area new viewer. The cookie does not acquire any Personally Identifiable Information about you or provide Riverside with any means to contact you. Further, the cookie does not extract any information from your computer. Cookies are used to determine what Site features are of the greatest interest to you so that we may better fulfill your needs and improve and maintain the Site and its features.

 

Contacting Riverside

For all requests, questions or concerns about your Personally Identifiable Information or this Policy, or if you would like to contact Riverside without submitting Personally Identifiable Information online, please contact us at:

 
201 NE Park Plaza Drive #170
Vancouver, WA 98684

866.720.0644

info@riversidepayments.com

 

Riverside Guarantee of Savings

 

Estimated savings does not include AMEX as it sets its own fees. Other fees may apply depending on your specific account and the features you choose, including but not limited to the type of POS System, Clover, offering of Gift Cards, taxes, and Equipment insurance. Actual transaction processing costs shall be dependent on monthly sales, transaction volumes and mix of credit card type used by merchant’s customers.

 

Company’s Guarantee of Savings is based on the transaction sales volumes and number of transactions that Merchant provides to Company as being representative of its business. Total monthly processing fees will vary based on Merchant’s actual monthly sales, transaction volumes and mix of credit card type used. Actual monthly savings may vary based on a number of factors. Company represents only that it will save merchant money versus their current processor.

 

Company is not guaranteeing an actual transaction processing effective rate. Merchant represents that the fees it states it is paying through its current processor, and which are being used for savings comparison purposes, are the total charges incurred. Merchant agrees that it must process with Riverside Payments for a minimum of 60 days in order to allow Riverside to ensure savings.

 

At the end of the 60 day period, Merchant must review its account with the Company to ensure savings. If the Merchant is not saving money versus its prior processor, Company will have 30 days to issue Merchant a refund to ensure savings. If Company fails to complete this process and provide you savings, the Company will switch Merchant to a provider of Merchant’s choice at no charge.

 

Company represents that the monthly equipment share program/monthly lease charge is INCLUDED in the savings comparison and is factored into the Guarantee of Savings it is offering.