Decoding Merchant Services: Your Guide to Payment Processing Lingo

We know navigating the world of merchant services and payment processing can feel like decoding a foreign language. But fear not, business owners and entrepreneurs! We're here to be your guide and break down the essential lingo you'll encounter. Consider Riverside Payments your local expert – not just in payments, but also in everything that keeps your business running smoothly.

Let's unpack some key terms (in alphabetical order):

  • Batching: The process of grouping transactions together for settlement. This can impact how quickly you receive your funds.

  • Chargeback: This occurs when a customer disputes a transaction on their credit card statement. It's important to have a solid system in place to handle chargebacks efficiently.

  • Discount Rate: The percentage of each transaction that a payment processor charges you. Understanding your discount rate is crucial for budgeting.

  • EMV Chip and PIN: This technology uses a chip in the card and a PIN for added security during transactions. It helps reduce fraudulent activity and protects both you and your customers.

  • Gateway: A secure online service that allows you to accept electronic payments on your website or mobile app.

  • Interchange Fees: These are the fees assessed by issuing banks and card networks (like Visa or Mastercard) for each transaction. We'll help you understand your interchange rates and find ways to optimize them.

  • MID (Merchant Identification Number): This unique identifier assigned by your payment processor helps track your account and transactions.

  • Merchant: That's you! A business owner who accepts electronic payments, like credit cards, debit cards, and digital wallets.

  • Merchant Account: This is your special account with a payment processor that allows you to accept those electronic payments. Think of it as your gateway to the world of cashless transactions.

  • PCI Compliance (Payment Card Industry Data Security Standard): This set of security standards ensures that all businesses that accept card payments protect cardholder data. We can help you navigate PCI compliance and keep your customers' information safe.

  • POS (Point-of-Sale): The system used to complete a transaction in person, often including a terminal, receipt printer, and cash drawer.

  • Recurring Billing: A system for automatically charging customers on a regular basis for subscriptions or memberships.

  • Settlement: The final transfer of funds from the acquiring bank to your merchant account. Knowing settlement times helps with cash flow management.

Going Beyond the Basics:

At Riverside Payments, we believe knowledge is power. We stay on top of the latest technology and security trends, like contactless payments and mobile wallets (think Apple Pay and Google Pay), to ensure your business is equipped to accept all forms of convenient and secure payments.

We're Your Full-Service Merchant Services Provider:

We offer a comprehensive suite of solutions beyond just processing payments. We're your one-stop shop for everything you need to accept payments and run your business efficiently. Here are just a few ways we can help:

  • Free Quote & Consultation: Get a personalized quote and discuss your specific needs with a dedicated expert. We'll tailor a solution that fits your business needs perfectly!

  • State-of-the-Art Equipment: Access a variety of secure and reliable payment processing terminals, point-of-sale systems, and online payment gateways.

  • 24/7 Customer Support: Our friendly and knowledgeable team is always available to answer your questions and troubleshoot any issues.

  • Fraud Prevention & Security: We offer industry-leading security solutions to protect your business from fraud and keep your customers' information safe.

The Takeaway:

Don't let merchant service jargon hold you back! With Riverside Payments as your partner, you'll gain a clear understanding of the payment processing process and access the tools and support you need to succeed.

Ready to dive deeper? Stay tuned for future blog posts where we'll tackle specific merchant service topics and provide actionable tips and best practices. In the meantime, if you have any questions or would like to receive a free quote, call us toll-free at 866-720-0644. We're always happy to help!

Remember, with Riverside Payments, you're more than just a client, you're a partner. Let's work together to make your business thrive!